Tenants

  • Any issues that may arise within your flat please report to your landlord or agent as per normal.

 

  • To report an issue or raise a query regarding the communal areas or external grounds. Click the email link below leaving your email address and mobile number. Alternatively click on the contact us tab and use the form or email link. service@castlehouse.online

 

Landlords

Those leaseholders that are subletting must do so in compliance with the lease and in accordance with current regulations. We can help with the following -

  • Gas Certificate
  • Electrical Certificate
  • Energy Performance Certificate

 

Please submit a Change of Details form for any tenancy changes that can be requested on the contacts us page

 

 

Service Charge

Our preferred payment option is quarterly by direct debit starting in January on 1st, 15th or 28th then following payments in April, July and then October. Please contact admin for monthly or any alternative payment methods using the contact us page.

Please request payment details for bank account that can be found on the contacts us page

Tradesmen

We do have a list of tradesman and suppliers but if you have trusted workmen that you would like to recommend you can submit their details using the contacts tab.

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